Privacy Policy

Personal information we collect about you from our website…


…when you sign up to our mailing list via our website (or an event)

Information we collect:

  • Your name and email address.
  • You can choose whether to give us further information about where, and the industry within which, you work.

How we use this information

When you sign up to our mailing list, you are giving us permission to contact you at the email address which you have provided. Approximately once every month or so, we will send you thoughts and insights from the Outcome Focus team that we think you might find useful, based on the information you provide.

In addition to this, from time to time we may send information about our products and services, including events and webinars.

We may use your information for internal record keeping and to improve our products, services and website content.

We will never pass your details onto any third party.

We will hold the information you provide at sign-up until you opt to amend your details or unsubscribe from our mailing list. See Your access to this information below.

Security of your information

We currently use MailChimp to manage our mailing list. As one of the largest and well respected email service providers there is, MailChimp takes security and privacy of the data they store on our behalf very seriously. In line with GDPR requirements, they participate in and have certified their compliance to the Privacy Shield framework. For information visit

Your access to this information

At the bottom of every mailing list email we send there will be a links that you can follow to update the information that we hold about you and also to unsubscribe from our mailing list.

You also have the right to request a copy of the information we hold about you. You can do that by writing to us at the address provided at the foot of this page.


…when you voluntarily provide feedback, or complete any surveys or competitions on our website

Information we collect

Information we request will be specific to individual surveys or competitions. Surveys will be anonymous unless there is just reason for us to ask for information that may identify you. For competitions will need your name and email address as a requirement. In all cases your participation in surveys and competitions is voluntary.

How we use this information

Contact details will be used by us to get in touch should you win a competition you entered into on our website. We will not hold this information beyond the end date of the competition and unless stated clearly prior to you submitting your entry, we will not use your contact details to sign you up to our mailing list.

Other information you voluntarily provide as part of a survey or feed back may be stored and used anonymously by us to help us develop our products, services and website content.

We will never pass on personal information we hold about you to third parties.

Security of this information

Outcome Focus is committed to ensuring the security and privacy of all personal data provided by visitors to our website. We employ a range of technical and organisational measures to protect the security of this data and in particular to prevent any use by unauthorised third parties. Regular audits of these measures help to maintain the highest possible standards.


Links to other websites from our own

Third party websites that we link to from our own site will have their own independent privacy policies. We therefore cannot accept any liability for the content or activities of these sites. However, we do want to protect the integrity of our own site and would welcome any relevant feedback about the sites we link to.


Contact us

You can contact us in writing at Outcome Focus, 2A Hopetoun Street, Edinburgh, EH7 4ND or by email at


Last updated: 12 February 2018